Privacy Policy

1. Introduction

Welcome to Trucore Online Banking's e-Wallet platform ("Platform"). This Privacy Policy outlines how we collect, use, disclose, and protect your personal information when you use our Platform. By accessing or using the Platform, you consent to the practices described in this Privacy Policy.

2. Information We Collect

a. Personal Information: We may collect personal information such as your name, contact details, identification documents, and financial information when you create an account on the Platform.

b. Transaction Information: We collect information related to your transactions, including payment history, account balances, and transaction dates.

c. Usage Information: We may collect information about your use of the Platform, including your interactions with the features, services, and content available.

3. How We Use Your Information

a. Providing Services: We use your information to provide the e-Wallet services, process transactions, and facilitate payments.

b. Communication: We may use your contact information to send you important notifications, updates, and marketing communications related to our services.

c. Analytics: We analyze usage patterns to improve the Platform's functionality and user experience.

4. Data Sharing and Disclosure

a. Service Providers: We may share your information with third-party service providers that assist us in operating the Platform and providing our services.

b. Legal Compliance: We may disclose your information if required by law or in response to valid legal requests.

c. Consent: We may share your information with your consent or as directed by you.

5. Data Security

We implement reasonable security measures to protect your information from unauthorized access, loss, misuse, or alteration. However, you acknowledge that no data transmission or storage can be guaranteed to be 100% secure.

6. Your Choices

a. Account Access: You can review and update your account information by logging into the Platform.

b. Communication Preferences: You can manage your communication preferences by adjusting your notification settings.

7. Children's Privacy

The Platform is not intended for use by individuals under the age of 18. We do not knowingly collect personal information from children.

8. Changes to Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our practices or legal requirements. Any changes will be effective upon posting on the Platform.

9. Contact Us

For any questions or concerns regarding this Privacy Policy, please contact our Privacy Officer at [email protected].

Trucore Online Banking